A bit of waiting but training mostly useful
The training offered was generally clear and covered the essentials well, especially the use of the calling tools and managing the database. Most of the session flowed smoothly without unnecessary repetition. However, there were a few parts where I felt some repetition slowed the pace a little, making parts of the experience slightly less engaging. Occasionally, I also had to wait during onboarding for others to catch up, which was a minor inconvenience but understandable. The automatic updates to the software happened quietly and didn't disrupt the training or my work, which I appreciated. The sign-up process was straightforward as was handling invoices and payments, so I didn't face any issues there. Telephonic support was available but I didn't need to use it often thanks to the comprehensive training. The one standout was how well the training prepared me to actually use the software; it wasn't perfect in pacing but mostly it gave me the skills needed to feel confident. Overall it was a solid experience, though with room to smooth out the sessions so it would feel a bit faster and more direct.