A bit of effort to get past sales process
The sales and pre-purchase experience required more patience than I initially expected. There was some waiting involved between signing up and getting full access to all features like the dialer and database. I noticed repetition in the way some information was reiterated during onboarding calls, which felt a bit time-consuming. However, the invoicing and payment steps were clear once I reached them. The software updates were automatic, which helped reduce manual work later on. Support was responsive but you had to wait on the phone sometimes. Overall, I’m mildly enthusiastic about the product – the initial effort was worth it, but a smoother and quicker sales flow would make it even better. The experience gave me a fair idea what to expect without any unpleasant surprises.