A bit of effort needed but not sure if I’ll repeat the purchase
I went through the whole sign-up and sales talk expecting a smoother ride, honestly. The onboarding call did a decent job explaining the software’s calling and database tools, but several parts like payment and invoice explanations were unclear. I liked that the agent took time to answer my questions, which made it easier to grasp some aspects I was unclear about. Still, I had to figure out a few things myself once I got access, mainly the automatic updates and how they impact my workflow. Overall, the experience felt balanced between helpful and confusing. I’m not yet sure if I’ll need this software again, or how much help I’d require next time, as parts of the process don’t exactly inspire confidence in repeat usage.