A bit of a struggle but effort was worth it
I had expected the training process to be a bit more streamlined than it actually was. While I was quite enthusiastic initially, the onboarding took more time and effort than I had anticipated. There were many details and steps that required a lot of patience and attention, which made the overall experience somewhat challenging. That said, I have to acknowledge that once I managed to get through the initial hurdles, I became more comfortable with the software and its calling tools. The database feature didn’t quite live up to what I hoped for in the beginning, which was disappointing. Despite these issues, the telephonic support was reasonably helpful and quick to respond, which did help reduce some of the frustration. So, in the end, the whole process demanded a lot from me but it wasn't all bad. It needed more effort than I thought, but it also pushed me to understand everything better than I initially expected.