A bit of a puzzle but overall worth the effort
Looking back on my experience from signing up to using the software now, I realize how much of it I had to figure out myself. The training materials were good but not always clear on what order to take steps, so I occasionally felt a bit lost and had to retry some things. On the plus side, the software itself is pretty well designed and the database plus dialer features fit well with my routine once I got the hang of them. Sign-up was simple enough but I was surprised by the number of updates that came through automatically—I had to keep adjusting a bit here and there. Support helped out a couple of times but only after I reached out. So I’d say the experience is a balance: you get some helpful resources but a fair bit of figuring out on your own too.