a bit of a hassle, honestly, and kinda disappointing
I gotta say, using WFHI’s support and communication felt like a bit of a hassle overall. When I first ran into a problem with the dialer, I hoped the telephonic support would sort things out quickly, but it took a while to get through and the advice was kind of generic, not super helpful. Then again, the software itself wasn’t a total disaster – the database feature worked fine once set up, and the automatic updates did their job in the background. Still, I can’t shake the feeling I might be stuck needing help again because the tutorial wasn’t that clear and the terms around onboarding made zero sense at times. The sign-up and payment went okay, but the overall experience made me wonder if I want to rely on their help next time I hit a snag. I guess in some ways it worked, but mostly it felt like more trouble than it was worth.