A bit more clarity on features would have helped
Before purchasing, I was quite hopeful about the software and training package. On arrival, most features did match what I expected, particularly the calling tools and the database management, which integrated fairly well into my workflow. The onboarding flow was smooth, and basic setup was intuitive. However, I felt the sales process didn’t give enough insight into automatic updates and priority assistance, which I only fully understood later. It wasn’t a big issue but a little more upfront detail could have made the decision easier. Sign-up and invoicing went fine, with clear steps, although the payment interface could be more streamlined. So overall, the product fits well enough but could benefit from enhancing pre-sales communication to manage expectations better. I’m satisfied yet a bit reserved because some minor details got missed beforehand.