A bit frustrating to find exactly what I needed
The training and onboarding process was not as intuitive as I had hoped. I spent a lot of time looking for specific tutorials or instructions, especially around how to use the database feature efficiently. While the basic functionality was covered, the deeper aspects I needed to understand were not straightforward to locate. This made me feel that the training did not fully support a smooth start, and left me guessing for some time. The calling features and dialer setup did work properly once I figured out a few basics, so I will concede that the system could do the job. Still, the lack of clear guidance really made things harder than they should have been.