A bit disappointed, didn’t quite match what I expected
Hey, so I just finished the onboarding and training part with WFHI and honestly, it wasn’t exactly what I had in mind. I thought there would be more step-by-step guidance on setting up the software and using the dialer efficiently, but a lot of it felt kinda rushed or too general. It was like they gave the basics, but not enough detail in some places – for example, the database feature explanations were somewhat confusing, and I had to figure out a lot on my own after the sessions. On the plus side though, the automatic updates seemed to help keep the software running smoothly without me having to do much manually. I was hoping the training would cover more about integrating my workflows or customizing the calling tools, but that didn’t happen. Honestly, it felt like I was half-prepared by the end. If I’m honest, I probably should have asked more questions during onboarding because some things were skipped or only touched on lightly. So yeah, the whole setup was okay, but definitely not as thorough as I expected going in. I guess I’ll have to keep exploring on my own because the training left me wishing for a bit more.