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WFHI review

15 minute mein support solve ho gaya

5 out of 55 of 5Verified customerSupport and communication

15 minute mein support solve ho gaya

Mai initially soch rahi thi ki mujhe support ke liye jyada time samajhna padega kyunki documentation itna clear nahi lag raha tha. Beginning mein mujhe kuch confusion tha dialer setup ko leke, par phone par baat karte karte jaldi hi samajh aa gaya ki mujhe khud basic cheezein dekhni hongi aur zyada detailed help tab milegi jab actual thodi der lagakar try karungi. Support agents ne patience se samjhaya, par overall mujhe jyada khud ka effort dena pada to understand the database feature properly. Automatic update ke baad bhi mujhe thodi help chahiye thi with how new features affect my daily workflow. Sab mila ke, actual support leni laga to 15-20 minute mein sab reset ho gaya aur use karne mein confident feel kar rahi thi, jo achhi baat hai kyunki ziada wait ke bina samasya solve ho jati hai. Mujhe lagta hai ki agar thoda aur onboarding mein simple examples hote toh aur achha hota, par abhi tak experience theek tha.

Vasudha ThampiBihar, IndiaExperience: Published:
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