Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,602 published WFHI Reviews.

2,92,211 of 3,89,602 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,035 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Fitting the hours I work to the workflow wasn’t easy

    When I first signed up for the service, I wasn't exactly sure how it would fit into the hours I actually spend working remotely. Much to my relief, the software and training turned out to be well-tailored for the kind of flexible schedule I keep. Setting up the dialer and database was a bit of an effort, but after a few tries, it just clicked. The onboarding process didn't feel rushed, which allowed me to understand all the moving parts and plan my workflows around it. The invoicing and payment system ran smooth enough so I could focus on managing my calls rather than worrying about the admin. It did take some time to figure out how the automatic updates affect the software, but I think that was partly on me for not reading all the details upfront. Customer support was really approachable, which saved me time and made troubleshooting way less stressful. Overall, I really appreciate how the system accommodated my work hours—it took some effort, but it paid off.

    Rajesh ChandraArunachal Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Responsive service suits those needing quick answers but not casual browsers

    During my interactions before purchase, I found the response time from the team to be very prompt and professional. Whenever I had a query about the software features or the calling tools, their team provided thorough explanations and follow-ups within a day. This responsiveness gave me confidence in the service’s commitments, although some responses were a bit formal, lacking warmth. For users who are serious about setting up remote workflows, who value clear communication and timely answers, this service would be well suited. However, for those just browsing or casually exploring options without immediate needs, the level of follow-up might feel overwhelming. Also, they are proficient at clarifying the functions and payment procedures. While I expected some delay because of the nature of the product, their swift and detailed replies pleasantly surprised me. Overall, this service would be perfect for dedicated users who want active support before buying but might be less ideal for those who prefer a more laid-back approach to sales queries.

    Rishi AhluwaliaSikkim, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    yeh samajh nahi aaya kab cheezein clear hongi

    Mujhe laga tha sales process thoda zyada smooth hoga lekin kuch cheezein toh bilkul alag nikli. Jab maine pehla step follow kiya, expecting ke baad mein clear instructions milengi, par actually toh main confuse ho gayi thi ki agla step kya hai aur kab milega. Mujhe laga yeh process waise hi chalega jaise maine pehle kisi online trainings ke case mein dekha tha, matlab sab steps logically arranged honge, jahan har cheez sequentially batayi jati hai. Par yahan kuch steps random lage, jaise training start karne ki baat ho rahi thi, par database setup ke bare mein baad mein bataya gaya joh mujhe thoda sa hindrance laga. Overall, mujhe yeh sequence thoda ajeeb laga, jisse mujhe clarity nahi mili ki kya expect karna chahiye. Agar process thoda organized aur clear hota, toh shayad main zyada confident feel karti. Abhi jaisa experience raha, usmein mujhe lagta hai ki wo moment jab sab kuch clear hoga, kiya nahi mila.

    Hiral Nasreen RaghavanAndhra Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Overall timing theek tha, thoda sa slow start tha

    Mujhe laga initially sales process thoda slow tha, jaise main support request bhej rahi thi, response time thoda late aaya. Lekin thoda time lene ke baad sab smoothly chala, sabhi queries ka jawab mil gaya. Timing meri actual working hours ke hisaab se theek tha, jis se mujhe zyada adjust karna nahi pada. Thoda sa invest karna pada patience mein, par jab sab set ho gaya, toh kaafi easy feel hua. Toh main kehti hoon ki agar aapke paas thoda waqt ho, toh ye system kaafi accha fit ho jayega aapki working schedule ke liye.

    Hiral MalikOdisha, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Khud hi karna pada zyada kaam

    Mujhe lagta hai ki sales aur pre-purchase phase mein mujhe bahut zyada cheezein khud se samajhni padi. Software ke features aur onboarding ke bare mein information thi, lekin bahut basic thi. Mujhe dialer aur database tools ko integrate karne ke process par zyada detailed explanation nahin mili. Training ke updates ke baare mein bhi clarity thodi kam thi. Yahan tak ki sign-up aur invoicing bhi thoda complicated laga, kyunki automatic updates ke baad kaise proceed karna hai, mujhe decide karna pada. Support se contact kiya, lekin woh bhi har baar detailed guidance nahi de paaye. Mujhe lagta hai agar zyada self-exploration aur trial na hota toh shayad kaafi mushkil hota samajhna. Bas ek cheez jo alag lagi woh support ka patience, jo consistent tha despite mera baar baar repeat karna. Overall, basics milti hain but zyada rely karna hota hai apni mehnat par.

    Kashish BagchiAssam, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Itna quick process pehle kabhi nahi dekha

    Maine pehle bhi kuch tools use kiye hain, par yeh software aur training ka jo flow hai, wo different tha because itna tez process maine experience nahi kiya tha. Sign-up se lekar dashboard tak sab simple bana hua tha, aur call dialer with database feature ek hi jagah seamlessly integrate hote hain. Pehle ke tools mein jyada time lagta tha to set up everything, magar yahan sab kuch smoothly complete hua, mujhe koi trouble nahi aayi. Training sessions bhi practical the and stepwise follow karne layak they, jo mujhe faida diya because main jaldi ready ho gayi thi using the calling tools effectively. Automatic updates ne bhi software ko update rakhne mein help kiya without mujhe kuch karna pada. Purchase aur payment process bhi straightforward tha; invoice jaldi mil gayi. Overall, time-saving aur easy-to-use software mila, jo pehle jitna complicated tha, uska opposite laga mujhe.

    Lakshmi MohanPuducherry, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    jo dusre softwares se alag tha aur accha sab kuch

    Actually, pehle kya karta tha, wo software ke interface aur tools kuch complicated lagte the aur precise nahi hote they. Lekin yahan, jaise hi maine sign up kiya, sab kuch different aur better tha. Sabse alag jo tha, wo tha dialer and database integration jo ekdum smooth tha, pehle software main ye cheezein kabhi itni ache se nahi chalti thi. Training sessions bhi better thi compared to pehle ki jo maine li thi. Sab kuch well labelled tha and steps clear the. Invoicing process bhi simple aur fast thi. Mujhe laga main turant kaam kar sakti hoon without kisi zyada pareshani ke. Support bhi responsive tha jab bhi main ne call kiya tha. Plus, automatic updates ke wajah se software hamesha up to date raha, jo mere liye kaafi important tha. Overall experience better raha, main definitely isi ko use karti rahungi kyunki ye maine pehle jitne bhi softwares dekhe (jo complicated ya incomplete lage) unse kaafi better hai sab kuch. Main kaafi satisfied hoon ki maine yeh choose kiya aur iske saath kaam kar rahi hoon aaj kal.

    Aarti VermaWest Bengal, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Jab problem aaya toh support ne save kiya

    Main soch rahi thi ki sab kuch smooth chalega signup ke time, par kuch technical problem aayi jo mujhe confuse kar diya tha. Tab main ne support ko call kiya aur unhone kaafi patience se mera issue samjha, aur phone par kaam karte karte woh problem jaldi solve ho gayi. Baaki toh training aur software try karna shuru kiya tha dhire dhire, lekin waise toh zyada detailed guide nahi tha. Toh main bas itna kahungi ki agar aapka koi issue ho toh support team ready hai help karne ke liye, yeh baat mujhe kaafi achhi lagi unke system mein.

    Meenakshi NambiarJharkhand, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Sales wale part mein ek cheez toh kaafi alag thi yaar

    Bhai kya bataun, jab main sales process se guzra, toh ek chiz jo sabse alag lagi wo thi ki jab koi gadbad hui, toh response mila bina zyada jhanjhat ke. Matlab phone pe baat karte waqt ek baar payment option mein thoda confusion hua tha, aur normally toh har jagah stress badh jata, par yahan unhone calmly issue samjha aur solve karne ki koshish ki. Thoda time lag gaya, par wo chit-chat style mein baat karna comfortable tha. Dusri baat, sign-up ke process thoda tedious laga initially, par jaise hi maine software access kar liya, use karna easy tha. Training sessions thode basic the, par khud se explore karna pada zyada. Overall, sales wale contact ne beard se zyada hair growth nahi karwaya toh khush hoon. Thoda aur quick pre-purchase info mil sakti thi, par ek experience toh badhiya hai.

    Vishal SundaramMizoram, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Agar patience hai toh yeh software aapke liye hai

    Main initially interested tha WFHI ke software mein, aur jab thoda sa glitch aaya during sign-up process toh main thoda worried ho gaya tha. Lekin jo customer support ne kiya wo waisa nahi tha jaisa maine socha tha. Unhone calmly problem ko samjha aur turant solution diya, jo mere liye bahut achha experience tha. Agar aap technology mein itna comfortable nahi hain, toh shayad ye experience thoda overwhelming lagega, kyunki kabhi kabhi thoda wait karna padta hai response ke liye. Par jo cheez mujhe pasand aayi wo yeh thi ki sales aur onboarding mein poora transparency tha aur koi jhanjhat nahi diya gaya. Agar aap ek flexible workflow chahte hain remote kaam ke liye jo thoda self-driven ho, toh yeh product acha rahega. Payment aur invoice process bhi smooth hai, aur updates automatically chalti rahati hain. Main definitely recommend karunga unko jo thoda sa tech savvy hain aur patience rakhte hain.

    Praveen MohantyArunachal Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.