Training order was mostly logical, though some parts felt out of sync
The onboarding training was generally in a sensible order, starting with basic setup and then moving onto using the calling tools and managing the database. That made sense and helped me slowly get familiar with things at a manageable pace. However, I did notice that some sections, like the part about automatic updates, seemed inserted a bit randomly rather than fitting cleanly into the flow. It threw me off slightly, since I wasn’t always sure how things connected. Still, coming back to the main parts, the dialer and support steps were well laid out so I never felt totally lost. The telephonic support explanation was clear enough, but I would have liked a brief recap section to tie everything together. So the training was mostly good, but a smoother final wrap-up would have made it easier to recall all the earlier points properly.