Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,584 published WFHI Reviews.

2,92,197 of 3,89,584 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,344 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Onboarding ki timing theek hi thi, bas thodi si flexibility chahiye thi

    Mujhe overall onboarding experience acha laga, especially kyunki ye mera first remote training tha. Jo hours diye gaye the, wo mere daily schedule ke saath kaafi align karte the, toh mai bina stress ke apni training complete kar paayi. Lekin ek choti si dikkat ye thi ki kuch sessions thode rigid timings mein fix thay, jahan thodi flexibility hone se aur achha hota. Mera kaam kabhi kabhi unpredictable hours pe hota hai, isliye mai chahti thi ki thoda adaptable system ho training ke saath. Software ka navigation bhi simple tha aur training materials samajhne mein easy lagte hain. Overall, mai training ke har step se khush thi, especially support team ne session ke dauraan quick help di jo onboarding ko smooth banaya. Agli baar bhi agar zyada personalized schedule mile toh shayad perfect rahega, tab bhi mai is experience ko definitely recommend karungi apne doston ko jo work-from-home setup start karna chahte hain.

    Veena Anay ShanbhagLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training and onboarding resolved issues with minor delay

    I found the training and onboarding process from WorkFromHomeIndia generally effective, especially in setting up the software and guiding me through the initial use of the calling tools and dialer. While working through the early modules, I encountered a technical hiccup where the database feature didn’t sync properly with my contacts, causing some frustration. However, reaching out to support was easier than I expected; the telephonic assistance team responded fairly quickly and helped me troubleshoot the problem step-by-step. Despite this positive outcome, the overall training felt just a bit rushed at points, with some details assumed rather than clearly explained, which could leave newcomers struggling if they do face issues beyond the basics. This meant I had to spend extra time re-watching video tutorials and referencing notes after the live sessions. Still, in the end, the onboarding succeeded in making me comfortable using the tools regularly. So, while the initial snag was a minor downside, the thoroughness of the support and eventual resolution meant my experience was mostly positive.

    Prasad ManeAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Expected basic training but got way more practical help

    Having used other remote workflow software before, I expected the training to cover just the basics and to be quite theoretical. What surprised me pleasantly was how hands-on and practical the sessions were this time. The training provided by WFHI focused on everyday tasks, like managing the database effectively and utilizing the dialer in real calls, which made it immediately useful for my workload. Compared to my previous experiences, this was much less about generic information and more about directly doing the job. The onboarding process got me set up quickly and the automatic updates worked quietly in the background, keeping everything running smoothly. I also appreciated that telephonic support was available to clarify any doubts promptly. The entire software behaved reliably throughout the week and performed the job as I expected without unnecessary complications. So overall, the training met and in some ways exceeded what I anticipated, making it a practical tool rather than just training for the sake of it.

    Pranav NayakMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Maine training start ki toh pehle kuch sections repeat karne pade, especially jab dialer setup ka st

    Maine training start ki toh pehle kuch sections repeat karne pade, especially jab dialer setup ka step aaya. Lekin baaki jo onboarding process tha, usmein zyada problem nahi hui. Kabhi wait karna pada software updates ke liye, jo thoda annoying tha, par overall navigation theek tha. Repetition thoda jyada feel hua jab training ke parts mein waapas jaana pada to samajhne ke liye, kyunki har step pe confirmations lene the. Phir bhi, ye experience thoda mixed raha kyunki dialer tools mein ek do features smoothly kaam karte rahe, database feature bhi accessible tha. Par training materials thoda aur condensed hon, toh zyada better hota. Bas, ye thoda inconsistent tha, samajhne mein time lagta raha, par kaam chal raha hai abhi tak.

    Samir JhaUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training start hone mein kaafi waqt laga, effort zyada chahiye tha

    Mujhe lagta hai main training aur onboarding mein jo effort laga usko main describe karu toh thoda jaan laga karna pada. Shuruaat mein software ka setup aur dialer ka samajhna slow tha. Training material mila tha par woh thoda hi detail tha, aur database feature ka use karne ke liye jyada practice karni padhi. Har ek chiz ko fully implement karne mein, mujhe lagta hai mujhe zyada waqt lag gaya than expect kiya tha. Telephonic support kaafi helpful tha par kabhi kabhi response time bhi zyada ho jata tha, jiski wajah se thoda aur wait karna padta tha. Sign-up process simple tha magar onboarding tak pahunchne mein delays huye. Overall, ye process mujhe thoda tiring laga kyunki starting mein cheezein smoothly nahi chal rahi thi and mujhe apne liye time nikal kar seekhna pada. Agle baar agar koi suggest karu toh main kahunga ki thoda aur patience aur self-effort chahiye hote hain.

    Prakash SarkarBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    onboarding ka training thik tha but setup repetitive tha

    Training ke dauraan mujhe lagaa ki overall process accha hai, par setup thoda tedious tha because mujhe baar-baar wahi steps repeat karne padhe. Onboarding ke initial phase mein sab clear tha, aur software samajhne mein help mili, which I appreciate. Par phir bhi, thoda hard lagta hai agar baar-baar wahi configuration set karni pade, especially jab kaafi cheezein ek hi time par manage karni hoti hain. Mujhe lagta hai ki agar thoda aur streamlined hota to better hota, especially jab main ek new project start kar rahi thi. Lekin jo training provide kari gayi thi, usse mujhe jaanna mila ki kab main kis cheez ko use kar sakti hoon, especially database aur dialer tools. Overall, odd times thoda frustrating tha, par user-friendly bhi tha ek certain level tak. Agar automatic updates mujhe jyada frequent na karne padti, toh aur bhi acha hota. Bas ye setup ki baar-baar waali layers thoda tiring thi, warna overall experience theek tha, specially initial help milna.

    Sushma RathiChandigarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Support thoda slow tha jab maine database issue raise kiya

    Training ke dauran jab database feature ka ek part samajhne ki koshish kar rahi thi, tab mujhe support team ka response thoda late mila, jo frustrating tha. Specifically, jab dialer ke parameters set karne the, toh main confuse ho gayi aur phone support pe detailed explanation chahiye thi, par wait karni padhi zyada. Baki onboarding ke steps theek chale, aur sign-up ka process bhi simple raha. Training sessions sahi sequence me diye gaye the, aur automatic updates ne koi dikkat nahi di. Invoice clear thi aur payment smoothly process hua. Main bas ye kehna chahungi ki support jaisa response mila woh overall experience ke thoda niche tha, warnaa sab thoda better lagta.

    Ramya ThomasTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    software daily use me kuch thik aur kuch teek nahi raha

    Mai pehle se kaafi din se software use kar rahi hoon aur training bhi le chuki hoon, par sach bolu toh day to day ka experience mixed raha mera. Software ka interface kabhi kabhi slow hota hai aur calling tools me thoda delay aata hai, jiski wajah se main frustrated feel karti hoon. Database feature acchi tarah kaam karta hai aur mera data track karne me madad karta hai, lekin updates ke time kabhi kabhi connectivity issue hota hai. Training session ke modules theek the aur onboarding process mai general help mili thi pehle, par jab complex queries aati hain toh unka solution searching mai thoda waqt lagta hai. Support generally reachable hai par sometimes wait zyada hota hai call par. Signing up aur payment system to impact-free raha, jiska mujhe asar daily nahi dikhai deta. Overall, working routine me kahin achai bhi milti hai aur kahin bug. Ye software mere liye ek balance rakhta hai jisme use mein bhi dikkat aur fayda dono hai, par mai chill karke use kar rahi hoon.

    Deepa Gaurav ChandranJharkhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training ke baad chalna start karne par mila positive result

    Training ke baad jo onboarding process tha, uske baare mein mujhe batana hai ki pehle din se daily use karne tak experience kaafi smooth raha, though kuch choti-geni problems aayi thi. Initially, training session mein step-by-step explanations milti thi jisse basics samajh mein aa jate hain lekin jab mai dashboard pe jaa kar khud ka workflow set karna chahti thi, toh thoda doubt hua ki kaise deeper configurations karni hain. Par kuch din practices ke baad sab clear ho gaya aur main confidently apne calling tools aur database features use karne lagi. Jab main pehle customer se call kar rahi thi dialer se, tab thoda hesitation tha par uske baad har roz zyada acha feel hua. Support team se bhi contact kiya tha training period ke baad jab queries aaye, unhone reasonable response diye. Bas ek point hai ki thoda onboarding aur detailed ho sakta tha insider tools pe, jisse naye log jaldi adapt kar saken, waise bhi main satisfied hoon overall outcome se.

    Jahnavi RamachandranOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Prompt support was appreciated

    Going through the training and onboarding process with WFHI was mostly smooth. What really stood out was how responsive the support team was, especially when I hit a snag with the dialer tool early on. They responded quickly and provided helpful guidance without making a big fuss. The training materials themselves were adequate, giving a decent overview although they sometimes lacked depth in certain sections. The onboarding flow helped me get acquainted with the database feature comfortably. Automatic updates arrived regularly, which kept the software up to date but occasionally introduced small changes that took a bit to get used to. The sign-up and invoicing processes were straightforward with no major issues. Overall, I’m satisfied with the experience, with the responsiveness of the support being the one aspect that really made a difference.

    Swapnil ShahChandigarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy