Before enrolling with the training, I expected a more hands-on approach with step-by-step guidance t
Before enrolling with the training, I expected a more hands-on approach with step-by-step guidance to get me fully ready to use the software and calling tools. The onboarding promised to be smooth, which appealed to me. However, the actual experience was a mix. The training covered a lot of useful material and the database features were explained well, but the delivery felt more theoretical than practical which left me needing extra practice to get comfortable. The onboarding process itself started off well but became a bit rushed toward the end, leaving some questions unanswered in terms of using the dialer effectively. On the other hand, the sign-up and payment procedures were quite simple and transparent, which was a relief. Telephonic support was available but sometimes felt generic rather than tailored to specific problems. Overall, while the training provided much of what I anticipated, it didn’t fully match my hopes for a thorough, supportive introduction, so I’d say it was an okay experience but not ideal.