Good training but had to figure out some parts on my own
The training program was quite comprehensive in covering the basics of the software and the tools included, like the dialer and database features. I was walked through the initial onboarding process with detailed instructions, which helped me get started fairly quickly. However, I did find myself having to figure out some specific functionalities on my own, especially when it came to customizing workflows and fully integrating the calling tools with my existing setup. The support material was helpful but sometimes a bit generic, which meant I had to experiment to optimize how I used the software for my particular requirements. For the most part, the training is solid, although someone looking for a hands-off learning experience might find it a bit lacking. I would tell a friend that it’s a good resource but expect some self-driven learning to make the most out of it. The balance between formal training and personal exploration works well if you’re motivated enough.