Took time explaining, labels thode confusing rahe
Onboarding and training mein sab kuch detailed tha but samajhne mein bahut time laga, mainly because wording aur labels thode unclear the. Training modules ko paar karne mein zyada waqt lagta hai kyunki baar-baar same cheez repeat karna padta hai, khas kar agar aap naye ho software ko. Jab dialer aur database interface ke instructions milte hain, wo kabhi kabhi generalized lagte hain aur ye samajhna mushkil hota hai ki har label ka exact matlab kya hai team workflow ke liye. Wording mein thoda aur plain use karna chahiye tha taaki confusion na ho. Mujhe aisa lagta hai ki onboarding tabhi fast ho sakta hai jab labels aur wording zyada straightforward hon. Abhi main often support ko phone kar ke details confirm karta hoon because mujhse samajhna padta hai ki kis context mein kuch commands use hogi. Ye process thoda bhaari lagta hai when you want to quickly get started. Agar simplified explanations hoti toh shayad onboarding fast hota. Par overall training helpful hai, bas mujhe thakawat feel hoti hai baar-baar ye cheezen samjhate samay.