Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,120 published WFHI Reviews.

2,91,870 of 3,89,120 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,243 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Not suitable for those wanting easy ongoing use

    The training provided focuses almost entirely on the initial setup, which is fine for starting out. However, most of the process requires you to figure things out on your own later. There's little ongoing guidance or support for continued learning or troubleshooting. The onboarding felt rushed and incomplete for anyone expecting step-by-step help beyond the first phase. This software and training would suit people comfortable with self-teaching but not those needing continuous assistance. The setup was done once, but future changes feel complicated without additional walkthroughs or refresher sessions from the trainer.

    Charu SanyalMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Thodi kami thi training mein

    Training aur onboarding ka process mostly theek tha, lekin mujhe laga ki thodi zyada repetition hone chahiye thi, especially jab main database features aur dialer ke usage ko le kar seekh rahi thi. Thoda wait laga kisi training parts ke start hone mein, par uske baad jab session shuru hote, toh detail acchi milti thi. Ek achha balance hota agar timing thoda better manage kiya jata, toh zyada effectively seekh sakti thi. Feature explanations clear thi, lekin interactive exercises kam thi, jisse main confident feel karti ki maine sab samajh liya hai. Overall, onboarding average se better tha, magar wo thoda aur engaging bana sakte the. Agar isme zyada waiting time kam ho jaye aur practice tasks include kie jaayein, toh improvement hoga. Kuch cheezein mhehsus hui missing thi, par experience positive raha.

    Sarita DubeyUttarakhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Aapko khud hi bahut kuch seekhna padega—jo sabko pasand nahi aayega

    Mujhe lagta hai agar aapko training aur onboarding mein pure process ka ekdum se samajh lene ki aadat nahi hai to ye software shayad aapko suit na kare. Jab maine shuru kiya, toh mujhe lag raha tha ki shayad koi zyada madad milegi, lekin kaafi kuch mujhe khud hi samajhna pada. Training sessions short the, lekin kabhi kabhi zyada clear nahi lagte the. Support call karke kuch queries solve ki, par unka wait karna padta hai, jo thoda frustrating hota hai agar aap jaldi seekhna chahte ho. Database setup aur dialer tools ke liye bhi kaafi self-learning chahiye. Mera maanna hai ki ye un logon ke liye nahi jo bilkul nayi cheezein jaldi samajhna chahte hain; zyada experience wala hi ise smoothly use kar payega. Signing up aur payments thik-thak the, par onboarding mushkil lag sakta hai unke liye jo ready nahi hain khud sab try karne ke liye.

    Raj Yasmin NeneChandigarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Pehle ke comparison mein training mein ye hi alag dikh raha tha

    Pehle maine kuch aur remote workflow software industry mein use kiye the, toh naturally mujhe WFHI ki training ke saath compare karna padta tha. Sabse alag baat jo meri attention pakdi woh thi autodialer feature ki training style. Yeh thodi zyada hands-on thi aur practical examples diye gaye jo pehle ke sessions mein kam nazar aaye the. Lekin baaki training modules mujhe thode generic lage, jaise ki basic database handling ka part jo main pehli training mein bhi seekh chuki thi. Mujhe lagta hai ki training zyada customised nahi thi meri kaam ki routine ke hisaab se. Onboarding thoda lengthy laga par software updates achhe se manage kiye gaye, aur payment process smooth tha. Support system bhi theek tha, par main expect karti thi ki thoda jyada personal guidance milega jab maine pehli baar dialer use kara. Overall, training ki quality thodi mixed lagi, lekin autodialer waali segment main toh genuinely impressed hoon.

    Sunita WarrierWest Bengal, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Responsive training but some gaps remained

    If I were to explain my experience of WFHI training and onboarding to a friend, I'd say that while the support team was reasonably responsive, there were days when I had to wait longer than expected for answers. Initial training sessions were well-structured, and the materials related to the software's database feature and dialer functions were helpful. However, when issues arose after the first week, responses took more time and occasionally lacked depth. The telephonic support was polite, but I sometimes felt that the advisers were stretched thin and not always fully equipped to resolve specific technical problems in one go. This created a situation where I would progress, hit a stumbling block, and need to seek assistance again, slowing down my learning curve. Payment and invoicing were clear and efficient, which was one positive aspect. Overall, while the people were friendly and tried to assist, I think the experience could improve around quicker, more comprehensive follow-up so that users like me can move faster through the onboarding process without the frustrating pauses I encountered.

    Vidya MahajanKerala, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Your training sessions don’t match the hours we actually work

    Your training sessions have been quite rigid and frankly inconvenient given the kind of hours I maintain daily. The scheduled timings don’t really align with when I typically handle my remote work, which made it a significant effort on my part to attend all modules. This mismatch made me question whether the training is truly designed for people managing work across varied hours. On top of this, the material covered wasn’t always directly applicable during the hours I work, which reduced the effectiveness of the sessions. While the content quality seems fine, you need to reconsider the timing to better fit different work schedules for your users.

    Rajesh BabuAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Bilkul support mila, jo chaha tha

    Mujhe laga ki training pehle din ke baad hi milega, par rozana ka support ne mujhe sambhal liya. Har baar jab bhi koi doubt hota, unka response fast hota. Yeh laga ki mera progress seriously kisi ki nazar mei hai aur training ne meri daily productivity improve kar di. Bahut badiya experience raha!

    Ria MishraHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Order of training steps kaafi surprising thi

    When I started the training, I expected the sequence of learning modules to follow a very standard pattern, like fundamentals first, then tools, followed by advanced features. But jo actually mila, wo thoda different tha, jo initially confusing laga. Training ka order thoda unconventional tha kyunki database and calling setup pehle hi discuss ho gaya, aur basic theory uske baad aayi. Pehle mujhe doubt hua ki ye arrangement mere liye saaf samajh aayega ya nahi. Actually, learning ke dauraan main samajh gayi ki ye approach sleeves se practical exposure dene ke liye accha tha, mujhe tools ko jaldi use karne ka moka mila instead of repeatedly watching long lectures. Dialer ke exercises ke baad hi detailed concepts dekhe gaye, jo meri learning ko better banata tha. Signup aur invoicing ka part bhi logical point par tha, jo mujhe moka diya ki mujhe ye sab pehle experience karna chahiye tha. Overall, ye sequence jis tarah se aayi, woh chahe thoda surprising tha, par later sab fit baith gaya aur learning ka flow natural lagne laga.

    Vasudha PalkarHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Setup thoda hassle tha but baad mein sab easy ho gaya yaar

    Mujhe lagta hai onboarding process kaafi well structured thi, matlab ek baar initial setup complete karne ke baad kaafi cheezein automatic ho jaati hain, which was quite relieving. Pehle kuch training sessions diye gaye jisme basic features aur software ka interface samjhaya gaya, jo ki helpful tha. Par jo thoda dair laga woh tha jab mujhe apna database aur dialer configure karna pada manually – woh process thoda complicated laga, like ek baar setup karne ke baad bhi thoda adjust karna padta tha over few days, which was a bit inconvenient. Lekin uske baad ka jo workflow start hua, wo smooth chala, aur daily calling tasks mein software ne accha support diya. Mujhe yeh bhi pasand aaya ki automatic updates time-to-time aate rahe jisse main updated features use kar paayi bina zyada effort ke. Overall, training toh thorough thi and initial onboarding thodi mehnat wali thi, par fir daily use ke liye software kaafi user-friendly bana. Toh haan, propulsion thodi slow start mein thi but once setup complete hua toh kaafi help mili in running remote workflows efficiently. Main recommend karungi agar aapko thoda patience dena ho initial phase mein.

    Naina NambiarMeghalaya, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Confidently using the software after great support

    Reflecting on my experience, I’m now confident in using the software thanks to the responsive and patient support team. They promptly answered my questions about the dialer and database functions during onboarding, which cleared up a lot of my initial confusion. The training materials were thorough, and even though I had to spend some time familiarizing myself with the automatic updates, everything now fits well into my workflow. The invoicing process and payment steps have become routine. Because of this solid foundation, I find myself recommending the software to colleagues interested in running remote workflows, knowing that the training and support will help them get up to speed.

    Siddharth SodhiPunjab, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy