I was not at all confident by the end of your sales pitch
I contacted you hoping for clear information before making any payment but felt more confused as the discussion went on. Your representatives gave vague answers about what the software actually included and how user-friendly it would be, which did not inspire confidence. Despite multiple attempts to clarify, the pre-purchase explanations failed to address key concerns like the billing process or support availability. The on-screen demos shown were not fully reflective of the actual interface, leaving me uncertain whether it would suit my needs. Sign-up was straightforward, but the invoicing seemed complicated and poorly explained during sales. I expected thorough onboarding guidance from your team but was left doubtful about what training would actually be provided. All this made me hesitant to proceed, and overall, I do not feel convinced about investing in your product at this point. You need to be more transparent and comprehensive before asking for commitment, otherwise clients like me will remain unsure about what they are actually buying.