Onboarding me ek cheez missing thi
Mujhe lagta hai training ka jo daily routine hota hai, usme thoda aur hands-on hona chahiye tha. Pehla din toh sab theek tha, par jab kuch din baad uss software ko roz use karna shuru kiya, toh kai baar lagta tha ki jo samjhaaya gaya tha, woh practically kaam nahi karta ya phir samajhne me mushkil aati thi. Misal ke taur pe, dialer feature ke kuch functions the jo har baar alag behave karte the, jiski wajah se frustration badh jata tha. Onboarding ke during kuch technical updates aaye lekin unke baare me clear instructions nahi thi, jisse confusion badh jati thi. Ek acchi baat yeh thi ki database accessthoda flexible tha, par overall support mein thoda kami thi, jiski wajah se main expect kar rahi thi ki zyada smooth experience milega.