Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,970 published WFHI Reviews.

2,91,755 of 3,88,970 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,221 matching

Back to the start of the list
  • 5 out of 55 of 5Verified customerTraining and onboarding

    From the moment I signed up, the training was laid out in a very understandable way. The onboarding

    From the moment I signed up, the training was laid out in a very understandable way. The onboarding started with step-by-step guidance, which helped me set up the dialer and understand the software interface clearly. They explained the database feature well, showing how it fits into the workflow so I knew precisely what to do. Even the automatic updates were described so I wouldn't be caught off guard by any changes. The training did require some effort on my part to absorb everything, but the friendly style made it easier to follow along. I also appreciated incoming calls for quick clarifications during the initial setup. Overall, the process took a decent amount of work, but what I learned seemed thorough and practical enough for regular use.

    Jaya RathiTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Confusing laga, par dheere dheere samajh mein aaya

    Mujhe training aur onboarding process thoda confusing laga jab maine pehli baar start kiya. Software ke andar jane ke baad database feature ko dhundhna thoda tough tha, aur dialer ka use karne mein bhi pehle kuch problem hui. Training materials theek the, par jab tak apne aap explore nahi kar leti, itna easy nahi dikhta. Mujhe lagta hai ki menu aur navigation ko thoda aur clear karna chahiye tha, tab shayad jaldi samajh mein aata. Lekin ek baat jo mujhe achhi lagi wo yeh ki jab main baar baar try karti rahi, toh slowly but surely sab kuch clear hone laga. Kabhi kabhi mujhe lagta tha ki kuch steps thoda overlap kar rahe hain, par phir bhi overall process manageable tha. Sign-up aur payment system straightforward tha, jo ek relief tha, because training ki mushkilat ki wajah se main frustrated ho sakti thi. Overall, initial confusion ke bawajood, mujhe lagta hai main software ko use karna seekh gayi hoon ab.

    Trupti ShanbhagUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training sahi hai par beginner ke liye nahi hai

    Mujhe laga tha ki training easy aur step-by-step hogi par asli mein fast chalti hai aur beginners ke liye thodi confusing. Kahin pe clear explanations missing thi, aur kuch tools ke baare mein jankari milti hai to lagta hai ki woh bahut generic hai. Jo log already thoda technical background rakhte hain, unke liye shayad sahi rahe ga, warna thoda frustration feel kar sakti hain. Onboarding process bhi thoda rushed lagta hai, jiska matlab hai agar aap bilkul naye ho toh aapko baar baar dobara samajhna padega. Dialer tools hain, par unka use samajhne mein thoda time lagta hai. Database features ache hain, par pura support aur help thoda kam mila mujhe. Jo log kisi detailed aur guided training ki talash mein hain, woh confused ho sakti hain. Main khud thodi disappointed thi kyunki mujhe laga tha mujhe zyada individual attention milegi, par nahi mili. Agar aapke paas strong base hai aur jaldi seekhna chahte ho, tab theek hai warna nahi.

    Kiran DalviJharkhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Support timing pe okay tha, par training thoda alag tha

    Training ka timing jo mila woh main expect karti thi se thoda alag tha, kyunki mere kaam ke ghante thode flexible hain. Jo schedule diya gaya tha, uske hisaab se kuch sessions mujhe mushkil lag gaye attend karne mein, especially jab main busy hoti hoon. Training ka content achha tha overall, lekin in hours ke wajah se kabhi kabhi miss karna padta tha kuch parts jo mujhe door karne hote the. Support thoda supportive tha during this, par main soch rahi thi ki shayad hours aur behtar hote toh zyada smoothly sab set ho pata. Mere kaam ke hisaab se thoda chinta thi timeliness ka, ye baat thodi surprising lagi.

    Farida SenLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training to theek thi, par dobara madad ki zarurat hogi

    Mujhe lagta hai training aur onboarding ka process kuch thoda khaas alag nahi tha. Basic cheezen sikhayi gayi thi, software ke tools ki introduction achhi thi lekin jab practical use kiya toh bahut questions reh gaye. Dialer aur database features samajhna itna straight-forward nahi tha jitna lag raha tha. Jo training videos the wo thode rushed lage mujhe, aur agar beginner ho toh shayad problem ho. Auto updates acche hain lekin update ke baad kuch naye settings samajhne mein phir bhi dikkat hoti hai. Support team ne shuruati daur mein kaafi help ki thi, par mujhe lagta hai agle baar bhi mujhe unse contact karna padega to clear confusion jo training mein nahi bataya gaya tha. Payment aur sign-up straightforward the, ismein koi issue nahi tha. Basically training mein sab kuch explain toh ho gaya tha, par practice mein aane par meri zarurat phir se madad lene ki hogi ye pakka hai. Main apne friend ko bhi ye hi kahunga ke training thodi basic hai, aur agar aapko serious use karna hai toh ready raho extra help lene ke liye.

    Chaitanya Alok KhannaTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Kuch samajh aaya par zyada clear nahi hua

    Jab maine training ka pehla module start kiya toh laga ki labels thode ajeeb hain, matlab kuch cheezein mujhe bilkul samajh nahi aayi. Woh software ke jo buttons hain, ya jo instructions hain, unka wording mujhe itna clear nahi laga. Maine socha ki shayad thoda time laga ke samajh lungi, par phir bhi main thodi confuse thi ki kaunsa label kis cheez ke liye hai, kaunsa function kya karega. Onboarding ke steps thode complicated bhi lage, especially jab database use karte waqt unka terms use hua. Lekin ek achhi baat yeh thi ki automatic updates se software thoda better hota gaya, jo mujhe acha laga. Par overall, main soch rahi thi ki agar labels thode aur simple hote, toh zyada achha hota. Mera pura experience thoda mixed raha kyunki ek taraf training material achha tha, par jab main practical mein apply kar rahi thi toh labels confusing lage. Telephonic support se maine ek baar baat ki, woh toh thik tha, par zyada help nahi mili. Mujhe lagta hai ki software ka interface thoda aur user-friendly ban sakta hai, jisse onboarding ke waqt problem na aaye. Signing up aur payments theek-thak chale, par poora setup samajhne mein kaafi time lag gaya. Khair, training ke dauran mere ek do doubts clear hue, par overall clarity nahi mili training ke wording ki wajah se.

    Upasana DeodharManipur, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Wording theek thi but ek specific labeling confusing laga

    Mujhe training aur onboarding mein sabse pehle jo achha laga wo tha ke basic instructions aur interface ki wording simple aur samajhne layak thi, jo mere liye important tha. Labels like ‘database’, ‘call logs’, and ‘payment’ clearly dikh rahe the, is wajah se navigation easy ho gaya. Par ek cheez jo mujhe thoda confusing lagi woh thi dialer setup ke parts mein labeling; ek jagah ‘auto-connect’ ke jagah ‘auto-call’ likha tha, jisse mera confusion bana ki system wale feature kis tarah kaam karega. Training videos se bohot madad mili, especially jab step-by-step bataya gaya tha ki call tools kaise use karne hain. Overall software ne mere daily workflow ko optimize kar diya, aur jitna bhi prepare karna tha training ke zariye, woh achha hota gaya. Thoda labeling mein clarity agar zyada hoti toh aur better experience mil sakta tha, lekin mostly ye training ne aim poora kiya.

    Alka DuttaKarnataka, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training main wo module sabse achcha laga

    Mujhe initially lag raha tha ki training ke end tak confident feel karne main thoda problem hogi, but actually main kaafi confident ban gaya tha. Jo module sabse zyada useful laga woh tha database aur dialer ka practical training wala hissa. Usne mere doubts ko clear kiya aur real work flow samajhne main madad kari. Onboarding start mai thoda slow tha, kyunki bahut saare steps aur sessions ek sath chal rahe the, par dheere dheere woh manageable ho gaya. Telephonic support bhi kaafi helpful tha jab main stuck hua tha. Payment aur invoice process simple thi, koi dikkat nahi aayi usme. Ha, kabhi kabhi training ke kuch parts thode repetitive lagte the aur kuch cheezein jyada clear nahi thi, par overall mujhe jo chahiye tha usme kaafi help mili. Isliye main kahunga ki training se confidence toh achha bana hai, bas thoda aur clarity hona chahiye har module main, tab aur better feel hoga.

    Manoj MitraLakshadweep, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training ka onboarding process theek tha, but roz ke use mein thodi challenges aye

    Maine WFHI ki training aur onboarding kaafi time pehle li thi, aur initially sab kuch simplify lag raha tha. Lekin jab main daily basis pe software ko use karna shuru kiya, toh kuch features thode confusing nikle. Jo onboarding session mein sikhaya gaya tha, woh theoretical lagta tha jab main practically jaakar kaam kar rahi thi. Dialer system samajhne mein thoda waqt laga, aur database integration bhi kabhi kabhi jodna mushkil hua. Lekin telephonic support se baat kar ke ye issues thode clear hue, aur training material se bhi kaafi madad mili daily tasks manage karne mein. Sign-up aur payment process smooth thi, invoice time par mil gayi thi, jisme koi dikkat nahi hui. Har roz updates aate rahe, par unka koi bada impact meri workflow par nahi pada. Main feel karti hoon ki agar aapko thoda patience hai aur roz thoda seekhne ka jazba hai, toh yeh onboarding aur training aapke liye workable rahegi. Warna kabhi kabhi frustration ho sakti hai jab kuch functions waise na chale jaise expect kiya gaya tha.

    Poonam DubeyGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Honestly, mujhe laga ye training theek nahi tha

    Main kahunga ki training aur onboarding ka experience mere liye expected se kamzor tha. Roz ke routine mein software ka use thoda complex lagta tha aur kai features, jaise dialer ya database ko bar bar samajhna padta tha. Invoice aur payment flow mein confusion rahi, jismein updates bhi kabhi properly reflect nahi hoti thi jo thoda frustrating tha. Support available tha par kabhi kabhi response slow tha aur mujhe baar baar same baat repeat karni padti thi. Overall main ye kahunga ki ye product mere daily kaam mein utna smooth integrate nahi hua jitna chahiye tha. Haan, sign-up process theek tha par uske baad jo actual use tha, wo satisfaction nahi de raha tha mujhe. Verdict hai ki main iske saath zyada aage badhna abhi nahi chahta.

    Ujjwal Ishita RaoJammu and Kashmir, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy