Took longer than expected but helpful support throughout
When I first signed up for the training and onboarding, I was prepared for a smooth and quick introduction to the software and workflow processes. However, it actually took a bit longer than I anticipated to get fully comfortable with everything the platform offers. The most notable moment was when I reached out to the telephonic support team—they responded fairly quickly and were clear in explaining how to navigate some of the trickier features of the dialer and database integration. That call really helped clarify things and improve my confidence using the tools. Although initial response times in the onboarding process felt a bit slow at times, the support team remained patient and thorough throughout, which I appreciated. The automatic updates rolled out regularly, keeping the software fresh and relevant without disrupting my routine. Invoicing was straightforward, and setting up payments wasn’t a hassle, which gave me one less thing to worry about. Overall, while the time it took to feel fully onboarded was longer than I expected, the quality of support and training made the journey worthwhile. With a bit more streamlining in the early stages, I think the experience could be even better for new customers like me. Based on my experience, I’d say the software and training are definitely good, but the onboarding time is something to consider if you’re eager to hit the ground running right away.