It generally works, but glitches happen and you have to wait
I’ve been using the software for a few weeks now and honestly it handles most situations well enough. When something goes wrong, like the dialer freezing or the database syncing lagging, it’s not immediate chaos but you definitely have to wait for it to resolve or call support, which can be a bit of a chore. The onboarding was straightforward and initial setup was smooth, but unexpected errors still pop up now and then, especially when automatic updates roll out. Access issues were rare though, and the calling tools generally worked fine once I stayed logged in. I’ve had to reboot the app a couple times to fix slow response issues, which is tiring after a full day of work. Telephonic support responds reasonably but it’s not always as quick as I’d like, so sometimes I just figure out the problem on my own. In short, the software’s good but not flawless. It does what’s promised but expect some patience when things don’t go perfectly, like I told my friend.