Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,342 published WFHI Reviews.

2,90,557 of 3,87,342 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,875 matching

Back to the start of the list
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training was helpful but expecting less glitches

    I was quite surprised at how the training handled some of the difficulties I faced. At first, I thought that if something went wrong, it would be a straightforward fix through the available training videos and resources. However, there were moments when instructions were unclear or the onboarding modules missed some edge cases, which made me unsure of how to proceed. The call support was helpful but not instantly available every time. Despite these hiccups, I think the training was good enough to eventually get me going. I’m somewhat undecided if this level of support would suit everyone equally well though.

    Meenakshi ChopraLakshadweep, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training waise nahi thi jaise expect kiya tha, par kaam aayi

    Mujhe laga tha ki training aur onboarding kitni smooth hogi aur main turant sab features samajh jaungi, lekin actual mein thoda struggle hua jab try kiya calling tools use karne mein. Jo database feature hai, uske baare mein onboard karte waqt mujhe thoda zyada detailed explanation chahiye tha, jo shayad thi nahi. Lekin overall jo training materials diye gaye the wo kaafi organized the aur main asli mein jaise jaise padh rahi thi, mujhe samajh mein aa raha tha ki software kaise setup karna hai. Thodi si problem yeh thi ki training mein kuch sections easily accessible nahi the ya woh thoda buried lage the portal mein. Phir bhi mujhe laga ki jis level ki training thi, uske saath main fast kaam start kar payi aur abhi bhi use main kar rahi hoon. Agar sab kuch utna clear na hota to shayad main thoda zyada time leti onboard hone mein. Basically, training mein thoda gap tha jo shayad future update se better ho sakta hai, main toh abhi bhi use enjoy kar rahi hoon.

    Keerthi Anjali BehlChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Struggle ho rahi hai apne hours ke saath

    Mujhe pata tha ki training aur onboarding mere actual kaam ke hours ke saath thoda challenge karenge, aur ye feeling bilkul sahi thi. Software ke jo sessions aur videos the, wo mere routine timing se match nahi karte the, jis wajah se main unhe bar bar late raat ko dekhne aur samajhne ki koshish karti thi. Baar-baar updates ke baad kabhi dialer ki settings kharab ho jati thi, aur mujhe support ko call karke phir se explain karna padta tha. Thodi der mein software ke database access mein bhi issues aaye, jis wajah se mera workflow disrupt hua. Itni flexibility nahi thi ki main apne convenient hours mein comfortably sath-sath training kar saku. Par mujhe training ke material achhe lage, wo kaafi detailed the, bas mere kaam ke hours ke hisaab se fit nahi baithe ye. Mujhe lagta hai ye software un logon ke liye jiska fixed office time ho, thoda better hoga, lekin jo flexible ya irregular hours mein kaam karte hain unke liye thoda mushkil rahega.

    Bhavana UnnikrishnanJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training expectations thodi alag, par help milna acha tha

    Training ke dauraan mujhe laga ki onboarding kaafi tezi se hona chahiye tha, par practically thoda slow tha. Jo modules diye gaye the, woh useful the, especially jab software ke main parts samjhaaye gaye. Lekin kuch tools jaise dialer aur database features pe mujhe thodi extra madad ki zarurat padi, jo training mein cover nahi hua tha puri tarah. Kabhi kabhi lagta tha ki thoda zyada practice karne se sab smoothly chalega. Mujhe laga shayad mujhe agli baar bhi thoda guidance chahiye hoga, especially jab naye updates aaye ya features badle. Support lines se baat karne mein convenient feel hua aur telephonic assistance ne timing flexible banaya. Sign-up se lekar invoicing tak ka process bhi thoda complex tha, toh maine additional guidance liya. Overall, training experience theek tha, expectations se thoda kam tha, but phir bhi kaafi kuch milne wala tha jo helpful laga.

    Devika SridharanTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training mein achha aur thoda confusion dono tha

    Main training aur onboarding process mein kaafi mixed experience rahi meri. Pehle toh jo training modules diye gaye, woh kaafi detailed the aur concept samajhne mein madad karte the. Lekin mujhe laga ki kuch cheezein thodi adhuri chhodi gayi thi, matlab kisi specific feature ke setup ke liye zyada explanation nahi thi. Isse mujhe khud se kaafi kuch figure out karna pada, jo time-consuming tha. Onboarding ke dauraan jab main dialer setup kar rahi thi, tab bhi lag raha tha ki kuch steps thode unclear hain. Support system helpful toh tha, par thoda slow response mila jahan mujhe turant solution ki zarurat thi. Dusri taraf, jo database feature tha, woh start se smoothly kaam kar raha tha aur usse mera workflow kaafi improve hua. Automatic updates ne bhi software ke naye features add kiye, jo useful rahe. Overall, mujhe laga training structure better ho sakta tha if thoda aur guidance provide ki jaati, especially beginners ke liye. Par itni flexibility milna bhi achha raha, kyunki is tarah se main apne hisaab se kaam adjust kar pa rahi thi. Ye experience thoda challenging tha par sikhne mein help kiya. Agli baar shayad main thoda zyada prepared rahungi, aur ho sakta hai ki main support ko zyada initiate karun jab mujhe confusion ho.

    Rajani BasuGujarat, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training aur onboarding thik tha, overall acha experience raha

    Maine socha tha ki training aur onboarding thoda stressfull hoga but actual mein experience thik tha. Process start karte waqt kaafi detailed explanations di gayi thi aur mujhe laga ki ye helpful hai. Lekin kuch sessions thode lamba feel kar rahe the, especially jab similar points baar-baar repeat hote ja rahe the, jo thoda time waste tha. Lekin jo technical parts hain unka demonstration clear tha, dialer aur database features samajhne mein asaani hui. Main ye bhi soch rahi thi ki shayad mujhe future mein phir se support ki zarurat padegi jab advanced features use karungi, kyunki training mein sabcheez ka basic coverage tha. Lekin haan, onboarding experience overall satisfied karne wala tha, aur main software use karte waqt confident feel kar rahi thi. Aur sign-up ya payment process mein koi extra complications nahi hui, jo ek positive point hai. Agar advanced level training mile toh aur bhi better lagta, par filhal ke liye ye process manageable tha, balanced experience raha.

    Sushma BarmanKerala, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training okay tha, par bade expectations poore nahi huye

    Main training se thoda mixed feelings ke saath nikal raha hoon. Pehle soch raha tha ki onboarding time zyada complicated hoga aur main easily software samajh jaunga. Lekin first few sessions thik the, basics achhe se cover ho gaye. Par overall, kaafi repetitive cheezein thi jinke liye mujhe already pata tha, toh thoda bore bhi hua tha. Updates ke bare mein bhi expectation thi ki woh zyada seamless honge, par thoda wait karna padha unke roll-out ke liye. Support se kuch madad mili par wo bhi thodi slow thi kabhi kabhi. Basically yeh samjho agar main apne friend ko kuch bataun, toh main kahunga ki training passable hai, zyada seekh paana mushkil hai agar pehle se kuch knowledge nahi hai. Achha point hai ki payment aur billing process clear thi aur signup smooth tha, par training expectations ko pura nahi kar paayi jaise main chah raha tha.

    Pradeep DeoMeghalaya, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Kabhi samajh nahi aaya training ka real point

    Training ko lekar mera experience kuch khaas nahi raha. Shuru mein software setup thoda smooth tha, par phir daily use mein problems ne dimaag kharab kar diya. Har roz jab dialer use karta, toh lagta ki kuch buttons galat jagah pe hain ya functions samajh nahi aa rahe. Sabse jyada dikkat toh database management mein hui, jo promised thi wo help nahi mili. Maine socha ki support team se baat karke clarity milegi, par call karne ke baad bhi main confuse tha ki main kya kar raha hoon. Training sessions mein bataye gaye steps aur actual software ka interface match nahi karta tha, isliye roz frustration badh gaya. Karz ho gaya ki jab ek bar lagta ki kaam ho jayega, wo moment aate hi nahi. Isi wajah se main bolunga ki mujhe is software se related daily use mein woh facility nahi mili jiski mujhe zarurat thi. Training kisi bhi angle se useful nahi thi, bas samay barbaad hua. Sach bolu toh mujhe laga tha ki yeh mera kaam aasaan karega, par opposite hi hua.

    Karan MehraMaharashtra, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training: log helpful the, lekin thodi slow

    Mujhe logon ki responsiveness achhi lagi, queries par timely jawab mile. Training ke dauran jab kisi confusion hui toh support team ne promptly assist kiya. Lekin kabhi kabhi feedback thoda slow aata tha, jiski wajah se progress mein delay hua. Onboarding process smooth tha, aur software ka interface samajhna easy tha. Dialer features basic the, par kaafi functional. Database setup thoda take time, lekin baad mein use karne mein convenience mila. Payment process bhi clear tha, par invoice emails thodi der se aaye. Lekin overall, jo support mila vo kaafi helpful tha, bas thoda aur fast response hota toh aur accha hota.

    Gunjan BanerjeeTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Ye pura experience thoda frustrating sa lag gaya tha

    Training aur onboarding ke dauran mujhe lagta tha jaise baar-baar wahi cheezein repeat ho rahi hain, which was a bit irritating. Waiting time bhi thoda zyada tha jab main support team ko call karti thi, especially jab mujhe dialer setup ke baare mein detailed help chahiye hota tha. The automatic updates aaye toh software ko re-learn karna padta tha aur kabhi kabhi woh bhaut slow hota tha, jiski wajah se workflow ruk jaata tha. Database feature thoda complex laga initially, aur samajhne mein time laga ki woh exactly kaise work karta hai with calling tools. Sign-up and invoicing process main jo thodi clarity chahiye thi woh itni smoothly nahi mili, bas kar liya tha but not without confusion. Thoda patience lagana pada poore process mein, aur main kahungi ki agar better coordination hota toh zyada acha hota. Overall, mujhe laga ki ye poora experience thoda frustrating sa raha mere liye, aur shayad main better expect karti thi se better ease and quicker responses ke liye.

    Aswathy GargChandigarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy