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WFHI Reviews

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4.0out of 5

4 out of 5

Based on all 3,87,505 published WFHI Reviews.

2,90,676 of 3,87,505 reviews include a verification label.

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WFHI Reviews

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  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Achha yet thoda tricky sales experience

    Sales process tha mostly good, customer support ne quickly respond kiya jab kuch galat hua during sign up. Website pe thoda confusion tha about payment steps, par customer service ne phone pe sab bata diya clearly. Training ke baad jab dialing tools use kiya, toh use karna easy laga, aur database bhi theek tha. Lekin ek chhoti si baat thi, kabhi kabhi updates thode late aate the, jo thoda annoying tha. Overall, mujhe laga ki unhone achha handle kiya jab problems aaye, patience bhi dikhaya support ne. Payment and invoice process me thoda clarity nahi thi pehle, par baad me samajh aya. Toh, overall positive experience tha, par chhoti chhoti cheezen hain jo improve ho sakti hain.

    Adnan GaonkarPunjab, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Thoda dhundne mein time laga, par phir bhi dobara karungi

    Software ki sales aur pre-purchase process mein mujhe pehle kuch cheezein dhundne mein dikkat hui, jaise ki database feature ki detailed explanation aur dialer configurations. Lekin, jab training sessions shuru huyi tab mujhe clarity milti gayi aur dashboard samajhna aasan hua. Payment aur invoice sections clear hain, bas kuch zyada advanced setup ki information thodi limited lagti hai. Lekin overall, sales team ki assistance aur training ki clarity mujhe pasand aayi. Agar dobara purchase karna bhi pade, toh mein karungi because software ka use karne ke baad mujhe lagta hai ki workflow mein faayda milega. Support thoda aur proactive ho sakta tha, par chal sakta hai.

    Nisha SinghalPunjab, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Bahut zyada delay hua during sales baat-cheet

    Maine bahut baar contact kiya WFHI se sales ke liye, par lagta hai time ke regards se seriously delay hua. Har baar phone uthane mein ya call back karne mein der lagi, aur jab finally baat hui, toh lagta tha ki poori process mein clarity nahin thi. Mujhe lag raha tha ki jitni jaldi main confirm karun, utna achha rahega, par baar baar waiting mein rehna pad raha tha. Sign-up ka process elaborate aur thoda confusing laga, invoice samajhne mein bhi help chahiye thi. Mera kalla experience hai ki yeh sab inefficient communication ki wajah se thi. Software aur training ke baare mein toh main kuch keh nahin sakta kyunki maine decide hi nahin kiya aage badhna. Overall, time loss bohot zyada tha jo main ne expect nahin kiya tha is stage pe. Aapko khud decide karna hoga ais situation mein kitni patience rakhni hai.

    Ravi VermaGujarat, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Pehle jaisa nahi, lekin kuch cheeze achhi bhi thi

    WFHI ka sales aur pre-purchase process main jis tarah expect kar raha tha uske comparison mein thoda alag raha. Pehle ke CRM ya dialer tools mein customer handling thoda fast hota tha, aur software ke interface bhi zyada simple lagta tha. Yahan thodi si learning curve lagi, especially jab database ka use start kiya toh lag raha tha ki thoda zyada steps hain. Par ek acchhi baat yeh thi ki on-call support se queries clear karne mein help milti thi, jo dusre vendors mein mujhe nahi mili thi. Payment aur invoicing process thoda smooth tha, jaise ki main expect karta tha, par thoda repetitive lagta tha initial steps mein confirmation ke time. Overall, pura package kisi had tak kaam kiya, lekin woh purana experience jaisa nahi tha, kaafi areas mein improvements chahiye.

    Arun Khushbu SippyDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Kuch socha tha, par onboarding sequence thoda ajeeb tha

    Jab main pehli baar services try karne ka decide kiya, mera impression tha ki sab process logically aur smoothly chalega, par baad mein jab socha, mujhe laga ki steps ka sequence thoda out of order tha. Pehle software ke core features explore karna chahiye tha aur uske baad hi training aur calling tools par dhyan dena chahiye tha. Lekin onboarding mein mujhe laga ki calling tools ke sath database integration pehle dikhaya gaya, jo thoda mujhe confusing laga, kyunki main abhi tak pura basic setup samajhi nahi paayi thi. Support calls thodi tez thi aur maine kuch baar help lene ki koshish ki, tab unka response thoda generic feel hua, possibly kyunki expect kar rahi thi step-wise logical guide. Invoice aur payment process clear tha, lekin mujhe lagta hai ki agar sequence thoda sensibly design kiya jata toh ease of understanding better hoti. Fir bhi, overall experience positive raha, bas thoda improvement ki jagah hamesha rehti hai.

    Sukanya KaulTelangana, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Kitna Time Lag gaya, thoda zyada tha

    Purchase karte waqt mujhe laga tha ki onboarding steps simple aur sensible rahenge, but thoda jyada time laga than I anticipated. Pehle sign-up and invoicing process theek tha, aur dialer setup maine easy paaya, but training ke dauraan thoda confusion hua. Jo software features hai, especially database feature, usko samajhne me thoda waqt aya. Lekin automatic updates ki wajah se system updated rehta hai, jo accha laga. Telephonic support bhi decent thi, par kabhi kabhi wait time thoda zyada tha. Mera overall experience acha hai, par ye time-duration thoda optimize ho sakta hai. Agar thoda aur streamline hota steps ka order, toh shayad onboarding faster hota. Phir bhi, software functionality aur training ki quality consistent lagi, aur main isi basis par aage bhi use karna chahti hoon.

    Yamini SinghGoa, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    kuch samajh aaya toh kuch nahi, matlab story ye hai

    Ok toh basically mai product dekh rahi thi, aur jo sales wale bol rahe the wo thoda vague tha. Labels thode ajeeb lage, jaise 'account status' meaning clear nahi thi ki actual mein wo kya signify karega billing ya software side ke liye. Training ke offering ke baare mein bhi toh woh kah rahe the but mai samajh nahi paayi ki final kitna hoga. Sign-up ke baad bhi dashboard par jo options dikh rahe they, woh utne user friendly nahi lag rahe the, toh ye mujhe thoda confuse kar raha tha. Dialer aur database ke features bhi thoda unclear the wording mein. Overall toh mai apne dost ko kuch is tarah kehungi ki agar tumhe detailed aur simple explanation chahiye toh shayad ye thoda dikkat de sakta hai, kyunki sab kuch itni clearly explain nahi hoti. But agar tum thoda explore karne ke mood mein ho aur seekhna chahte ho tab bhi shayad chal jayega. Magar mujhe toh labelings mein clarity thodi missing lagi. Kuch cheezein samajh mein aayi toh kuch nahi, toh mix feel hai.

    Surbhi ChatterjeeArunachal Pradesh, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Issue fixed and ready to proceed

    When I encountered a glitch during the pre-purchase queries, your team handled it without further complication, and the sales process went through smoothly after that. I've gone over similar platforms before, so I wasn't surprised by some initial hiccups. Still, the way you addressed the problem was efficient, and the communication was clear on next steps. The pre-sale materials were honest about what the software and training offer, avoiding any unrealistic promises. I had a few questions about invoicing, but those were resolved quickly with a few calls. This made the whole experience straightforward, even if it didn’t start perfectly. Bottom line: I am satisfied with the outcome, and I feel ready to use the services going forward. Not perfect, but good enough to recommend to others looking for a serious tool without fluff.

    Chandan BehlKarnataka, IndiaExperience: Published:
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  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Bhai, steps theek the but thoda order missing tha

    Maine jab sales process shuru kiya, toh overall steps samajhne mein koi dikkat nahi thi. Lekin thoda ajeeb laga ki kabhi kabhi kuch steps jo hone chahiye the us order mein nahi the, matlab logically connect karna mushkil hota tha. Jaise ki pehle billing aur payment ke baare mein clarity milti, phir software setup hota, par kabhi kabhi mujhe laga yeh steps thoda back and forth chal rahe hain. Training and onboarding bhi theek chal raha tha, lekin agar in steps ko streamline karte, toh mujhe zyada aasan lagta. Sign-up process jo hai, woh kaafi smooth tha, aur invoices bhi clear mil gaye, ye point accha tha. Dialer system and calling tools use karna itna complex nahi tha, par phone support thoda slow tha kabhi kabhi. Database feature sahi kaam kar raha tha, jo kaafi help karta hai mere dynamic workflow ke liye. Automatic updates bhi sahi se hone lage, koi badi gadbad nahi huyi. Lekin overall mera jo feeling tha, wo yeh tha ki mujhe thoda jyada guidance chahiye tha steps ki sequence ke liye, taaki confusion kam hota. Phir bhi, I’m happy ki product useful hai aur main use karta rahunga, bas agar thoda aur better order milta toh perfect ho jata.

    Ketan RegeMizoram, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Lagatar deri aur unsatisfactory response se thoda frustrated experience tha

    Jab maine WFHI ke software ke baare mein socha, toh sabse pehle sales team se contact kiya tha taaki main poora process samajh saku. Lekin mujhe laga ki unka response itna prompt nahi tha jitna main expect karta. Kai baar queries karne ke baad bhi clarity nahi mili, aur kabhi kabhi lagta tha ki mere questions ignore ho rahe hain. Thoda sa patience rakha, par jitna waqt laga, utna frustration bhi badha. Mujhe thoda lag raha tha ki shayad kisi ek point pe clarity deni thi, par wo nahi mili. Phone pe support mila, par initial sales mein soch raha tha ki process jyada transparent hona chahiye tha. Lekin haan, ek chhoti si achhi baat thi ki jab finally kisi ne baat ki, toh polite tha aur samajhne ki koshish karta tha. Overall, poora experience thoda disappointing raha, aur main waise hi soch raha hoon is company ke baare mein.

    Ameya DhawanGujarat, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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