Training and onboarding felt like slow-motion with pauses
The training and onboarding process had quite a bit of repetition and waiting that made the whole experience feel like slow-motion at times. I was following the instructions, but certain steps repeated themselves more than I expected, especially during session demos of the calling tools. Waiting for video buffers or syncing updates didn’t help either, and sometimes I wasn’t sure if the pause was intentional or a technical hiccup. On the other hand, this forced repetition did sometimes give me more time to internalize the details, making me think it had some benefit. I'm not entirely sure if this slow pace was necessary or just an inefficient set-up, but it definitely shaped how I felt about the system.