The quick help on the dialer issue stood out, rest was so-so
What really caught my attention during onboarding was when I faced a sudden problem with the dialer tool not connecting properly. I reached out to telephonic support, and they quickly helped me troubleshoot so I could get back on track within minutes. Apart from that moment, the rest of the training felt a bit routine and sometimes vague, leaving me unsure whether I'd be able to manage similar hiccups on my own in the future. The database tutorials were okay but didn't completely prepare me for real-world usage. I might end up needing assistance again next time something complex pops up, especially if the issue isn't as obvious as the dialer one was. I guess it’s good to have support available, but I’d prefer if the training was a bit more comprehensive overall so I could feel more confident going forward without relying on help every time.