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WFHI review

Support se baat karne mein laga kuch effort

3 out of 53 of 5Unverified experienceSupport and communication

Support se baat karne mein laga kuch effort

Mainne jab support se contact kiya toh mujhe lagta hai ki unhone apni taraf se poori koshish ki, par phir bhi main jaisa expect kar raha tha, waisa response turant nahi mila. Pehli call par thoda wait karna pada, phir unhone mera problem samjha aur kaam chalane ki koshish ki jo ki theek tha. Baad mein jab follow-up ki baat aayi, tab mujhe thoda zyada effort lagana pada because mujhe khud hi baar-baar calls aur emails bhejni padhi clarification ke liye. Overall, responsiveness average thi; itna available the jitna zarurat thi par instant support nahi mila. Training sessions acche the aur dialer software ke tools clear the, toh technical side pe koi dikkat nahi thi. Bas communication mein thoda slow tha progress, jo thoda time le gaya. Agar aap support se turant response expect karte hain toh shayad ye thoda disappointing lage, par agar aap thoda wait kar sakte hain, toh yeh manageable hai.

Sagar KurupHaryana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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